Start your return here

We want you to love our products as much as we do. If you are not happy with your purchase for any reason, let us know and we will be happy to assist you with an exchange or return. Email us at hello@milkmakeup.com within 90 days of the date of purchase. For reasons of health and safety, we will only be able to offer a refund or exchange on unused items. Once the return is processed, we will credit your original form of payment. Please note, that your banking institution may require additional days to process and post the transaction to your account. One exception is KUSH Lash + Brow Serum, our daily serum that boosts and nourishes hair for longer-looking, fuller-looking lashes and brows. It takes 4 weeks to start seeing results (with full payoff in 12 weeks), but we promise that it’s worth the wait. If for some reason you’re not loving it, we have extended our return period on this item to 120 days.

Once your return has been received our refund processing time can take up to 7-10 business days before funds are released back to your original form of payment. Due to a high volume of holiday orders you might experience additional delays in completing your request.

Please note: Exchanges can only be made for items of equal or lesser value. If you were gifted a Milk Makeup product, we will need proof of purchase in the form of a receipt.

Feel free to email us your order number hello@milkmakeup.com and we’ll help you out.