We wanted to let you know that due to the evolving COVID-19 situation, it might take us a lil' longer than usual to ship your order and process returns. Thank you for being patient and understanding. If you have any questions or concerns, please hit us up at firstname.lastname@example.org and we'll be there for you.
We accept orders at anytime, 24 hours a day, 7 days a week. Orders placed at milkmakeup.com will be processed and shipped within 3–4 business days. All orders placed on Saturday and Sunday will be processed on the next business day. Please note Milk Makeup currently does not ship outside of the U.S., to PO Boxes, Military (AFO/FPO), or Puerto Rico.
We want you to love our products as much as we do. If you are not happy with your purchase for any reason, let us know and we will be happy to assist you with an exchange or return. Email us at email@example.com or call us at 1-888-686-MILK within 90 days of the date of purchase. For reasons of health and safety we will only be able to offer a refund or exchange on unused items. Once the return is processed, we will credit your original form of payment. Please note, that your banking institution may require additional days to process and post the transaction to your account. One exception is KUSH Growhouse ™ Lash + Brow Serum, our daily serum that boosts and nourishes hair for longer-looking, fuller-looking lashes and brows. It takes 4 weeks to start seeing results (with full payoff in 12 weeks), but we promise that it’s worth the wait. If for some reason you’re not loving it, we have extended our return period on this item to 120 days.
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Additional Terms and Conditions
Please read the following additional terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws that which Milk Makeup may modify, alter or update at any time in its sole discretion and that which are binding on you. If you do not agree to these terms and conditions, please do not use this site.
You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on milkmakeup.com. If you are under 18 years old or the age of majority in your jurisdiction, then you may not make a purchase on our Site. If you are under 13 years old, you may browse our Site. However, you may not provide personal information to us nor register on the Site. This Site is not directed to children under 13 years old. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
All content included in this site, including but not limited to text, graphics, code, images, audio and video clips, and logos is the property of Milk Makeup or is licensed to Milk Makeup and is protected by United States and international copyright laws. All rights reserved. Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of placing an order with milkmakeup.com or purchasing Milk Makeup products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.
The Milk Makeup name and logo are trademarks of Milk Makeup LLC and may not be copied, imitated or used, in whole or in part, without the prior consent of Milk Makeup.
This site and the materials and products in this site are provided “AS IS” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Milk Makeup disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Milk Makeup does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Milk Makeup does not make any warranties or representations regarding the use of the materials in this site in terms of its correctness, accuracy, reliability or otherwise. Some or all of the above limitations may not apply to you depending on applicable state laws, and you might have additional rights pursuant thereto.
Limitation of Liability
Milk Makeup shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site or the performance of products even if Milk Makeup has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. New York LawThe internal laws of the State of New York shall govern any issues pertaining to use of milkmakeup.com, each party irrevocably submits to exclusive jurisdiction and venue in the courts of New York, New York.
Ratings and Reviews GuidelinesPlease consider a few guidelines when submitting a product review:
• Focus on the product and your individual experience using it
• Provide details about why you liked or disliked the product
• Obscenities, discriminatory language, or other language not suitable for a public forum
• Advertisements, “spam” content, or references to other products, offers, or websites
• Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
• Critical or spiteful comments on other reviews posted on the page or their authors
Your Use of Content on the Sites and Limitation of Liability
Responsibility for your Content
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Site including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, "Content").You also represent and warrant that any Content you submit:
• Is not false, inaccurate or misleading;
• Does not harm minors;
• Does not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any person or entity;
• Does not violate any obligations you may have with respect to such Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
• Does not violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
• Is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, libelous, vulgar, obscene, invasive of another's privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual, partnership or corporation;
• Is not submitted for compensation or other consideration from any third party; "does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
• Is not unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; and
Modification of Content
This site may contain links to other sites on the Internet that are owned and operated by third-party vendors and other third parties (“External Sites”). You acknowledge that Milk Makeup is not responsible for the unavailability of, or the content located on or through, any External Site. Milk Makeup’s policy representations contained herein apply only to its primary site, and do not cover the purchaser’s experience once it links to other such third party sites; and that any information collected by these external sites is subject to their own terms and policies. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
User Generated Content
By uploading User Content and posting User Content that you have hashtagged with #Generationmilk, #milkmakeup, #liveyourlook or other Milk Makeup hashtags, you agree to the following: You grant to Milk Makeup LLC, and its affiliates, retail partners and/or related entities a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use, reproduce, distribute, prepare derivative works of, and display your photo(s) and/or video(s) that you submit, upload, post or otherwise provide or make available to Milk Makeup LLC, or its vendors, on or through the website, in its marketing and/or in its advertising, including your User Content that is on third party companies’ websites, for example Instagram, Twitter, Facebook, Pinterest and YouTube, that is associated with hashtags related to Milk Makeup LLC, including (but not limited to), for example, #Generationmilk #Milkgirl and #Milkmakeup. Milk Makeup and its affiliates, retail partners and/or related entities, may use, reproduce, distribute, combine with other materials, alter and/or edit your photos in any manner in its sole discretion, with no obligation to you whatsoever. You hereby represent and warrant that (i) you own all rights in or to your photos, or have the right to grant Milk Makeup rights and licenses to the photos, (ii) you have permission from any person(s) appearing in your photos to grant the rights herein; (iii) you are not a minor, and (iv) Milk Makeup’s use of your Instagram handle and/or photos will not violate the rights of any third party or any law. You hereby release, discharge and agree to hold Milk Makeup and any person acting on Milk Makeup’s behalf harmless from any liability related in any way to Milk Makeup’s use of your social media handle, your photo(s) and/or video(s).ollected by these external sites is subject to their own terms and policies. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
Friendbuy Referral Platform
The Kush referral program is valid on orders +$35. One per customer and cannot be combined with other promotions. Milk Makeup reserves the right to change or terminate the Friendbuy Referral platform program, promotions, or coupons at any time. Coupons may be revoked for fraudulent behaviour including but not limited to self-referral or referring customers who violate the terms.
Student Beans Discount
Get 10% OFF YOUR ORDER WITH YOUR OWN EXCLUSIVE CODE WHEN YOU SIGN UP FOR OUR STUDENT DISCOUNT. All offers available to US residents only. Offers valid only at milkmakeup.com. No price adjustments, offers cannot be applied to previously placed orders or to orders placed after the expiration date. Some exclusions apply. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. Ongoing offers are subject to change without notice. Other restrictions may apply.