Shipping & returns
We accept orders at any time — 24 hours a day, 7 days a week. Orders placed on milkmakeup.com will be processed and shipped within 1–2 business days. Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed on the following business day. Milk Makeup is unable to accept orders to be shipped to destinations outside of the US. We apologize for any inconvenience.
We currently offer the following shipping methods within the continental USA.
UPS Ground (5 – 7 business days) Free
UPS 2nd Day Air (3 – 4 business days) $12.00
UPS Next Day Air (2 – 3 business days) $20.00
We offer free UPS Ground shipping with all orders over $50 to the continental US.
We only ship UPS Ground to Hawaii and Alaska.
Orders over $50 UPS Ground to Hawaii or Alaska $25
Orders under $50 UPS Ground to Hawaii or Alaska $33
We are so sorry for the inconvenience, but we are not able to ship internationally at this time and apologize for any inconvenience. If you know someone located in the U.S. or will be traveling here soon, check out our US retailer locations by clicking the stores link here.
PO & APO/FPO Boxes
Milk Makeup currently does not ship to freight forwarding locations, hotels, PO Boxes, Military (APO/FPO), or Puerto Rico.
We want you to love our products as much as we do and if you are not satisfied with your recent purchase we will provide a refund/exchange for any products on milkmakeup.com within 90 days of purchase. Once your package has been received, your refund will be issued within 3-5 business days back to your original payment method. Please note: Exchanges can only be made for items of equal or lesser value. Feel free to email us your order number to firstname.lastname@example.org; or call us at 1-888-686-MILK Mon. – Fri. 9am – 5pm EST and we’ll help you out.
If you purchased Milk Makeup from one of our retailers and are unhappy for any reason, please contact the retailer directly with your proof of purchase as we are not able to issue a refund or exchange.
If you were gifted a Milk Makeup product, we will need proof of purchase in the form of a receipt.